Help
Account & Access
Your Livora account is how your home recognises you, personalises your experience, and keeps everything secure. Access is simple, controlled, and designed around you.
Your Account
Each Livora home is built around a structured access system:
This ensures your home remains secure while allowing shared access where needed.
The owner is the primary controller of the Livora system.
The owner can:
- Add or remove users
- Manage permissions and access levels
- Reset passwords for other users
- Control overall system settings
Note: There is only one owner per system. Ownership is verified and cannot be transferred without approval.
Additional users can be added to the system with defined access.
Depending on permissions, users can:
- Control devices and scenes
- Access specific rooms or features
- Use the Livora app for everyday control
Access is always defined by the system owner.
Signing In
To access your Livora system:
If login fails, follow the password reset process.
Password & Security
Security is built into every layer of Livora.
Tip: For added security, always use a strong, unique password.
Managing Access
The owner can manage access at any time:
This allows your home to adapt as your household changes.
System Connection
Livora runs on your home internet connection.
For full access:
Need Help?
If you’re unable to access your account or need support: Contact Livora Support at team@belivora.co.uk. All requests are handled securely and verified before any changes are made.